Adopt a Greek Olive Tree (AGOT) general terms & conditions of sale
Paying by credit card
The AGOT website is a secure website. You can check this by clicking on the VeriSign symbol on the secure payment page. We accept Visa, MasterCard and American Express and of course PayPal.
Payment is immediate
If you wish to cancel your purchase you can do so by emailing us, firstname.lastname@example.org. We prepare each delivery about 1 month in advance. Please let us know as son as possible because we may not be able to cancel the delivery and you will be charged in full.
Import and Sales Tax
We are unable to estimate the taxes, duties, or customs fees that may be particular to the international destinations to which we are able to ship. Because of this, MGOT Inc. (My Greek Olive Tree Inc.) does not include these charges in our shipping costs, and customers may receive subsequent invoices from Federal Express, UPS or your countries customs. Please note that we are not responsible for any additional taxes, duties, or other customs fees, which may apply.
Deliveries do not occur over the weekend and a signature may be needed for parcels. Please ensure someone will be available to receive the order. If the recipient isn’t at home in the day we’d recommend using a work address.
We insure the goods until delivery, but can’t be held responsible for failed delivery due to factors beyond our control, such as mistakes with addresses.
If a package has never been received we must be notified within three months of the oil being sent out in order for your order to be refunded or a replacement package sent. We are not longer able to track the package after this time and therefore cannot confirm that the package is missing.
Our Returns Policy
If you are unhappy with your purchase, you may return it, in the same condition in which you received it, for a refund or replacement within 14 days of the delivery date. Delivery and handling charges are non-refundable. We’ll refund the cost of the item within 30 days of receiving the returned, undamaged goods.
You can cancel your order at any time before delivery by emailing or calling us within the despatch times stated above.
Unhappy with the service you have received? Yikes, we’d like to fix things as soon as possible! Please contact us using the details below.
Telephone CANADA: 647 822-3888
Telephone GREECE: 30 694 8591046
Address: My Greek Olive Tree Inc.
15 Singer Court, Suite 910
Toronto, Ontario M2K 0B1